Protection of Personal Information Act

We value and respect the protection of you personal information and your access to your information. For more information on how our practice protects, manages and allows access to your personal information.

For instruction on how to obtain your personal information kept by our practice, please consult our PAIA Manual

Should you wish to obtain a copy of your records, kindly complete and send the requester form that can be found at https://www.justice.gov.za/forms/paia/J751_paia_Form%20B.pdf or in our PAIA Manual.

For information on which personal information is obtained and how it is protected, please consult our POPI Manual

If you are a data subject of our practice, you have the right unsubscribe from any list, but you cannot unsubscribe form communications that we have to legally send you (e.g. safety updates, debt collection, medical scheme / insurance communication).

As a data subject under the POPI Act, you have the following rights, namely to :

1. Notification when personal information is being collected, the type of information collected, for what purpose, whether the information is to be supplied voluntarily or is collected mandatory, and whether the information would be transferred to a third country and the protections afforded there;
2. Notified if there has been unlawful access or acquisition of his/her/its personal information;
3. Request a record of your Personal Information;
   
4. Request the correction, deletion and/or destruction of your Personal Information;
   
5. Object to the processing of your Personal Information;
6. Exercise the right to withdraw the consent to processing, if voluntarily given;
7. Not be subjected to unsolicited electronic communication, unless the you are our customer and we have sold goods or services to you, or where you have consented to the communication and you had and have the opportunity to object to the communication;
8. Not to be subjected to automated decision-making based on the personal information in contravention of section 71, POPI Act;
9. Submit a complaint to the Information Regulator at http://www.justice.gov.za/inforeg/index.html; and
10. Institute civil proceedings regarding an alleged interference with his/her/its personal information in terms of section 99, POPI Act.

Our Information Officer is Dr Elmo Pretorius, who can be contacted at: +27 21 840 7096 or info@internalmed.co.za.

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